RAN engineer

仕事内容

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you’ll be part of

Our Business Group is a leader in wireless mobility networks and associated services. With more than 3.500 patent families essential for 5G we have a strong 5G portfolio and are a front runner in open and virtualized radio access networks (O-RAN and vRAN).

Mobile Networks, which includes mobile network products, network deployment and technical support services, and related network management. This business group will offer the full portfolio for customers wanting to buy mobile access networks.

What You Will Learn And Contribute To

• Overall technical support and troubleshooting for LTE eNB /NR gNB (BBU and RRH) in deployment/care phase
• Design, setup, preparation and configuration support for NOKIA lab and Customer lab
• HW installation and integration support including trouble shooting for BBU and RRH at NOKIA lab and Customer Lab as well as field.
• HW installation and integration support including trouble shooting for BBU and RRH
• HW Acceptance testing at NOKIA lab for BBU and RRH including specification check
• Procedure creation and verification (HW installation procedure, FRU procedure, Integration procedure, migration procedure, SW upgrade procedure for BBU and RRH)
• Verification/reproduction testing at NOKIA test lab for newly introduced HW and SW
• Answer to technical query from customer
• Escalation and communication with R&D department
• IOT, ATP, and FOA on-site support at customer’s premises and field
  
  

Your Skills And Experience

• 3 years+ work experience with Japanese telecom operator on the jobs/tasks mentioned above
• 3 years+ experience on lab construction (design, setup, preparation and configuration) including trouble shooting for LTE/NR product (eNB/gNB)
• 3 years+ experience on HW installation, integration and verification including trouble shooting for LTE/NR product (eNB/gNB)
• 3 years+ experience on procedure creation (HW installation procedure, FRU procedure, Integration procedure, migration procedure and SW upgrade procedure for BBU and RRH)
• Basic knowledge and understanding on 3GPP standard
• Communication skills to correctly understand both internal and external requirements and provide solution/answers in an optimized way
• Business level English competence (TOEIC 750 or over, and experience in projects with non-Japanese stakeholders requiring frequent English communication)
• Positive, flexible and perseverant characteristics to overcome any challenging situation
• High level Japanese communicating skill(reading, writing, listening, speaking) to meet Japanese customer requirements
  
  

What We Offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation
  
  

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

Job

End-to-End - Customer Service Specialist

Primary Location

Asia Pacific & Japan-Japan-Japan-Kawasaki

Schedule

Full-time